Lumver Inbox
Every conversation.
One place.
Instagram, WhatsApp, email and web chat — unified into a single workspace your whole team shares.
In developmentStop switching tabs.
One thread per customer
Channels merge into a single history, not four separate ones.
Shared by the team
Assign, claim and hand over without anyone losing the thread.
AI does the first pass
Drafts, summaries and context prepared before you open the message.
How Inbox fits in.
Built for teams that
reply all day.
Unified Threads
One customer, one conversation — across every channel they use.
Assignment & Ownership
Everyone knows who's handling what. Nothing answered twice.
AI Draft Replies
A suggested answer waiting in the box, ready to send or edit.
Full-Text Search
Find any message, from any channel, from any date.
Saved Replies
Your best answers, one keystroke away.
Same pipeline, same data.
Inbox reads and writes to the leads Capture already created.
The whole queue, visible.
| Contact | Channel | Last message | Owner | Updated |
|---|---|---|---|---|
| Nigar Karimova | Draft ready | A. Mammadov | 1m ago | |
| Rashad Mirzayev | Replied | Auto | 7m ago | |
| Emily Hart | Awaiting reply | S. Guliyeva | 19m ago | |
| Tural Abbasov | Web chat | Unassigned | — | 24m ago |
| Sophie Laurent | Replied | A. Mammadov | 31m ago |
Connects to every channel.
Questions, answered.
Inbox is in development and will roll out to Capture customers first. Request early access and we'll contact you as places open up.
They're designed to work together — Capture creates the lead, Inbox is where your team continues the conversation — but Inbox will also run on its own.
As many as your business needs. Ownership and assignment are built in from the start, so larger teams don't collide on the same conversation.
Only if you tell it to. By default the AI prepares a draft and your team decides what to send. Full automation is opt-in, per channel.
Ready to modernize
customer communication?
Join the early access list and help shape Lumver Inbox.
Request Early Access